Artculos

  • Contreras Ramrez Germán, Rosenbaum Mark y Kim Kathy. (2021) From overt to covert: Exploring discrimination against homosexual consumers in retail stores. En: Journal of Retailing and Consumer Services (pp. ) Paises bajos: Elsevier»
  • Contreras Ramírez Germán, Rosenbaum Mark, Friman Magareta, Otterbring Tobias. (2020) Therapeutic servicescapes: Restorative and relational resources in service settings. En: Journal of Retailing and Consumer Services (pp. ) Reino Unido: Elsevier
  • Contreras Ramirez Germán, Rosenbaum MarK, otros. (2020) Street harassment is marketplace discrimination: The impact of Street harassment on young female consumers’ marketplace experiences. En: Journal of Retailing and Consumer Services (pp. ) Reino Unido: Elsevier»
  • Contreras Ramírez Germán, Rosenbaum Mark, Campbell Jeffrey y Klaus Philipp. (2019) The product is me: Hyper-personalized consumer goods as unconventional luxury. En: Journal of Business Research (pp. ) Netherlands: Elsevier
  • Contreras Ramírez Germán, Rosenbaum Mark. (2019) Viewpoint: the role of cancer resource center services on men’s health. En: Journal of Services Marketing (pp. 643–651) Reino Unido: Emerald Publishing Limited
  • Contreras Ramírez Germán, Rosenbaum Mark. (2019) A neuroscientific perspective of a mixed-use lifestyle center. En: International Journal of Contemporary Hospitality Management (pp. 1487-1502) Reino Unido: Emerald Publishing Limited
  • Contreras Ramírez Germán, Rosenbaum Mark, Kim Kathy, Rodríguez Orejuela Augusto, Park Joohyung. (2019) Improving well-being via adaptive reuse: transformative repurposed service organizations. En: Service Industries Journal (pp. 1-25) ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
  • Rosenbaum, Mark S., Mauricio L. Otalora, and Augusto Rodríguez Orejula (2018), “Understanding Healthcare Service Quality in developing Latin America,” Health Marketing Quarterly, 35 (4), 167-185.
  • Contreras Ramirez Germán, Rosenbaum Mark S. y Rivera Camino Jaime . (2018) A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs. En:  Journal of Retailing and Consumer Services  (pp. 66-73) Paises bajos: Elsevier
  • Contreras Ramírez Germán, Rosenbaum Mark Scott y Losada Mauricio. (2018) Understanding black market retailing: the case of Colombia’s San Andresitos . En: Journal Of Service Theory And Practice (pp. ) Reino Unido: Emerald Group Publishing Ltd.
  • Contreras Ramírez Germán y Rosenbaum Mark Scott. (2018) A neuroscientific perspective of consumer responses to retail greenery. En: Service Industries Journal (pp. 1034-1045) Estados Unidos: Taylor & Francis
  • Contreras Ramírez Germán, Losada Otalora Mauricio y Rosenbaum Mark S.. (2017) How to create a realistic customer journey map. En: Business Horizons (pp. 143-150) Estados Unidos: Indiana University
  • Rosenbaum, Mark S., Carol Kelleher, Margareta Friman, Per Kristensson, and Anne Scherer (2017), “Re-Placing Place in Marketing: A Formal Theory of Place,” Journal of Business Research, 79, 281-289.
  • Rosenbaum, Mark S., Eric M. Russell, and Rebekah Russell-Bennett (2017), “I’ll Wait for Him”: Understanding When Female Shoppers Prefer Working with Gay Male Sales Associates,” Journal of Retailing and Consumer Services, 36, 172-179.
  • Contreras Ramírez Germán, Rosenbaum Mark Scott, Edwards Karen, Kim Jiyeon, Campbell Jeffery M. y Bickle Marianne C. . (2017) The digitization of health care retailing . En: Journal of Research in Interactive Marketing  (pp. 432-446) Reino Unido: Emerald Group Publishing Ltd.
  • Losada Otálora Mauricio, Rosenbaum Mark S. y Germán Contreras Ramírez. (2016) The dark side of experience-seeking mall shoppers. En: International Journal Of Retail And Distribution Management   (pp. 1206 – 1222 ) Reino Unido: Emerald Group Publishing Ltd.
  • Losada Otálora Mauricio, Rosenbaum Mark S. y Germán Contreras Ramírez. (2016) The restorative potential of shopping malls. En: Journal Of Retailing And Consumer Services   (pp. 157 – 165 ) Paises bajos: Elsevier
  • Rosenbaum, Mark S., Rebekah Russell-Bennett, and Judy Drennan (2015), “Commercial Friendships between Gay Sales Associates and Straight Female Customers in Luxury Settings: A Proposed Theoretical Framework,” Journal of Retailing and Consumer Services, 27, 179-186.
  • Martin, Drew, Mark S. Rosenbaum, and Sunny Ham (2015), “Marketing Tourism and Hospitality Products Worldwide: Introduction to the Special Issue,” Journal of Business Research, 68 (9), 1819-1821.
  • Rosenbaum, Mark S. (2015), “Guest editorial: Transformative Service Research: Research that Matters, Services Industries Journal, 35 (15/16), 801-805. Special issue editor, Transformative Service Research II, Mark S. Rosenbaum, Ed.
  • Losada Otálora Mauricio, Rosenbaum Mark S. y Germán Contreras Ramírez. (2015) Promoting Problem-Based Learning in Retailing and Services Marketing Course Curricula With Reality Television. En: Journal of Education for Business (pp. 182–191) Filadelfia: Routledge Business